Privacy Policy
Effective Date: March 2026
1. Introduction
Sea Breeze Beach Resort ("we", "us", "our"), operated by Hotel Sea Breeze (Partnership), is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information.
2. Data We Collect
We may collect: Full name, email address, phone number, and address when you make a reservation or contact us. Payment details — processed securely by certified third-party payment gateways; we do not store full card numbers. Device and browser information collected automatically via Google Analytics GA4 for website performance analysis. Special requests or preferences you share with us during your stay.
3. How We Use Your Data
To process and confirm reservations. To communicate booking updates, receipts, and pre-arrival information. To improve our website and services using aggregated analytics. To respond to enquiries and provide customer support. We do not sell, rent, or trade your personal data to third parties.
4. Cookies and Google Analytics
This website uses cookies and Google Analytics GA4 to understand how visitors interact with our website. Analytics data is anonymised and aggregated. You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
5. Third Parties We Work With
Your data may be shared only with: Our booking engine partner (hotel-spider.com) to process reservations. Certified payment gateways to process payments securely. Google Analytics for website performance analytics. We do not share your data with any other third parties without your explicit consent.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, and as required by applicable Indian law. Reservation records are typically retained for 3 years for accounting and legal compliance purposes.
7. Your Rights (DPDP Act 2023)
Under the Digital Personal Data Protection Act 2023, you have the right to: Access the personal data we hold about you. Correct inaccurate personal data. Request deletion of your personal data (subject to legal obligations). Withdraw consent for data processing. To exercise any of these rights, please contact us at agm@seabreezeresort.in. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Data Breach Notification
In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authorities as required under applicable Indian law.
10. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the effective date at the top of the page. Continued use of our website constitutes acceptance of the updated policy.
12. Contact for Privacy Concerns
For any privacy-related queries or to exercise your data rights, contact: agm@seabreezeresort.in — Sea Breeze Beach Resort, 18, Othavadai Cross Street, Mahabalipuram, Tamil Nadu 603104.